Practice Assistant/Patient Services Coordinator
Job opening for Practice Assistant/Patient Services Coordinator at Brigham and Women’s Hospital. Responsibilities include scheduling appointments, handling patient inquiries, and maintaining electronic files. Apply now!
Job Summary:
We are seeking a Practice Assistant to join our team at Brigham and Women’s Hospital. As a Practice Assistant, you will be responsible for the day-to-day operations of our call center, including scheduling patient appointments, handling phone calls and faxes, and improving patient experiences.
Responsibilities:
- Handle incoming calls and patient inquiries in a timely and effective manner
- Schedule patient appointments and diagnostic testing
- Prepare patient charts and correspondence
- Assist with billing and insurance-related tasks
- Maintain accurate and up-to-date electronic files
- Provide excellent customer service to patients and staff
Requirements:
- High school diploma or GED required; Bachelor’s degree preferred
- Additional training in office systems preferred
- Knowledge of practice operations and standards
- Excellent communication and organizational skills
Working Conditions:
Hospital-based ambulatory practice
Exposure to communicable diseases, unpleasant odors, needle, and blood products
We are an equal opportunity employer and welcome applications from diverse candidates.
| Primary Location | MA-Boston-BWH Boston Main Campus |
|---|---|
| Work Locations | BWH Boston Main Campus, 75 Francis St, Boston, 02115 |
| Job | Practice Assistant/Patient Services Coord |
| Organization | Brigham & Women’s Hospital (BWH) |
| Schedule | Full-time, 40 hours, Day Shift |
| Employee Status | Regular |
| Recruiting Department | BWH Neurosurgery |
| Job Posting | September 3, 2024 |
